Privacy Policy

Last updated: 9 March 2026

Welcome to the website of Jorvik Web. Your privacy is important to us, and we are committed to protecting your personal data in accordance with UK data protection law.

This privacy policy explains how we collect, use, and protect your information when you visit our website.

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1. Who We Are

Jorvik Web is a web design and digital services provider based in York, United Kingdom.

If you have any questions about this policy or how your data is handled, please contact:

Email: hello@jorvikweb.co.uk

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2. What Information We Collect

We may collect the following types of personal data:

Information you provide directly

You may provide information when you:

• Fill in a contact form
• Book a consultation
• Subscribe to a newsletter
• Enquire about services
• Become a client

This may include:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Any information you include in your message

Information collected automatically

When you visit our website we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral source

This information helps us understand how visitors use the site and improve our services.

3. How We Use Your Information

We use your data to:

• Respond to enquiries
• Deliver services you request
• Manage client relationships
• Send newsletters or marketing communications (only with consent)
• Improve our website and services
• Maintain security and prevent fraud

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent
For email marketing and newsletter subscriptions.

Contract
When processing data necessary to provide services you have requested.

Legitimate Interests
To operate and improve our business and website.

5. Cookies

Our website may use cookies and similar technologies to:

• Analyse website traffic
• Improve user experience
• Remember preferences

You can control cookies through your browser settings.

6. Third Party Services

We may use trusted third-party services to operate our website and business, such as:

• Website hosting providers
• Email marketing platforms
• Analytics tools
• Payment processors

These providers process data on our behalf and are required to comply with data protection laws.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

However, no internet transmission is completely secure.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

Marketing data is kept until you unsubscribe.

9. Your Rights

Under UK GDPR you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Data portability

To exercise these rights, please contact us.

10. Complaints

If you are unhappy with how your data is handled, you may contact the UK regulator:

Information Commissioner's Office

Website: https://ico.org.uk

11. Changes to this Policy

We may update this policy from time to time. Updates will be posted on this page.

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